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A Business That Doesn't Need You

10/15/2018

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Owning and operating your own business can be the one of the most rewarding things out there. Watching your business go from an idea, to signing a lease, to serving your first customers is a whirlwind and a blur in the first few months. Looking back it is truly amazing and gratifying. It can also cause you to be 'chicken little' on a day by day basis in its infancy.

As owners we more than likely have to do everything at the beginning. Things like opening the gym, answering the phones, processing payments, writing the checks, coaching the classes, cleaning the mats, closing the gym. In short, we have bought ourselves a really expensive job.

There is no doubt this phase is exhausting but it's also a crucial step in making your business serve you. At some point you as the owner and operator have to stop being the most important person in your business. When people come to XYZ Gymnastics they should not come for you, they should come for your brand and the consistent delivery of your product from your entire team.

Your first step is writing down your daily tasks. From how you unlock the doors, how you answer the phone, to how you teach a class, to how you close down the gym night each night. Each step should be detailed so that it can be an easy repeatable process. Leave no task behind. Consistency across your business is crucial.

It's through this process that unlocks the door of freedom of owning a business that doesn't rely on you.
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